Careers at CIC

Coordinator for Online Engagement

The Council of Independent Colleges (CIC) seeks a highly organized, technology-savvy self-starter to coordinate and technically execute CIC’s online engagement offerings. The successful candidate will serve as the full-time Coordinator of Online Engagement, supporting CIC’s growing portfolio of webinars and virtual programming for more than 700 nonprofit independent colleges and universities, state-based councils, and higher education affiliates. This position offers an opportunity to develop and expand skills in program coordination, project management, webinar production, and member service while contributing to meaningful initiatives across independent higher education.

The ideal candidate will be both detail-oriented and relationship-focused, capable of managing fast-paced operations while ensuring high-quality online experiences. Experience, comfort, and a strong inclination toward using technology platforms (especially Zoom), data systems, and project management tools to streamline processes will be essential.

The Coordinator of Online Engagement is a staff position based in Washington, DC (with remote flexibility), reporting to the CIC networks team and working closely with team members across the organization.

Responsibilities

CIC’s online events can exceed 1,000 attendees, use dozens of breakout rooms, and include complicated online interactions—all seamlessly executed. Candidates should enjoy coordinating the details of complex online offerings, demonstrate administrative and technical acumen, and possess the skills to support the design, execution, and follow-through of CIC webinars and virtual events.

Examples of projects the position will support include:

• Primary support for frequent and reoccurring educational webinars for CIC’s AI Ready network, graduate program network, and Belong network
• Technical execution of other online Zoom events across CIC’s operation
• Administrative operations related to CIC’s virtual programs, including procedural invoicing and billing tasks
• Assessment and data management related to CIC online events

With these projects, responsibilities include:

• Providing operational and administrative support for CIC’s online programming, including communications, scheduling, correspondence, and follow-up
• Coordinating and technically managing webinars: setting agendas, assembling required participants, running rehearsals as needed, and executing smooth, efficient day-of delivery
• Serving as primary technical support during webinars, ensuring high-quality facilitation, audiovisual performance, timing, and troubleshooting
• Managing online event details, including registrations, link creation, account preparation, etc.
• Managing invoicing and related administrative workflows for designated programs
• Collaborating with CIC program staff to organize and enhance online engagement opportunities
• Supporting other virtual or in-person activities as assigned, including occasional travel to CIC conferences and seminars
• Contributing to continuous improvement of CIC’s online engagement infrastructure, documentation, and member experience
• Assessing online sessions and related offerings
• Maintenance of online records related to these events
• Expanding into broader project management support for the association’s online offerings

Other responsibilities throughout CIC’s portfolio are possible as assigned.

Qualifications

A bachelor’s degree is required (preferably from a CIC member college) and some work experience is required. Recent college graduates are welcome to apply. Experience working in or with higher education or in a membership association is a plus, as is demonstrated knowledge of, or personal engagement with online events.

The successful candidate will have experience organizing and operating the technical side of Zoom webinars. Experience working with databases and a familiarity with Microsoft Office is preferable. A high degree of familiarity with standard communications and collaboration tools such as Outlook, Zoom, Slack, and Asana is desired.

Additional Requirements

All CIC staff members are expected to excel at written and oral communication; demonstrate a proactive, positive, and member-focused disposition; handle competing priorities independently and effectively; organize and manage a wide range of activities with excellent control of detail; exercise creativity and initiative in developing ideas and solving problems; be familiar with office applications, virtual content delivery platforms, and other commonly-used applications and tools; and be inclined to thrive in a diverse, fast-paced, highly collaborative work environment.

This position requires occasional overnight, weekend, and out-of-area travel twice a year for annual events. Performing the responsibilities of this position requires the ability to see, hear, and speak; work in a normal seated position for extended periods of time; use hands to finger, handle, or feel, and be able to lift and/or move up to 20 pounds; manually operate standard office equipment such as keyboards and printers; and move throughout an office or conference space. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Working at CIC

CIC work culture is positive, friendly, and always focused on serving our members. We have an eclectic team that enjoys interacting and takes pride in quality work.

Full-time CIC staff are based in the Washington, DC office, with the option to work remotely on two designated days per week. Work hours are flexible around designated “core hours” (10:00 a.m. to 4:00 p.m.). Preference is given to candidates able to be physically in the office three days a week.

The expected salary range for this position is between $65,000 and $70,000.

CIC is an equal opportunity employer and offers competitive compensation and benefits that includes health, vision, and dental insurance. CIC also offers a retirement plan with a generous employer contribution match (currently 10%); a flexible spending account; short- and long-term disability insurance; and life insurance. Employees are also eligible to participate in CIC’s Tuition Exchange Program. CIC recognizes 11 paid holidays per year and offers 20 days of annual leave.

Application Procedures

The position is available immediately and will remain open until the successful candidate is appointed. To apply, email a detailed letter of interest and a résumé to CICJobs@cic.edu with the subject line “LAST NAME Coordinator for Online Engagement.” CIC is an equal opportunity employer and seeks a broad and diverse pool of applicants.

Applicant review will begin mid-January.